Privacy

We are required to comply with the Privacy Act 1988 (Cth), which includes the Australian Privacy Principles.

This privacy policy describes the way we collect, use, disclose and protect personal information.

Collection

The type of personal information that we collect is influenced by the nature of our dealings with you.  We may collect personal information about you when you:

  • subscribe to our newsletter;
  • attend an event hosted or sponsored by us;
  • contact us using the “request a call” form on this website;
  • request us to provide you with an advisory or investigative solution;
  • apply for or register your interest for employment with us; or
  • supply products or services to us.

We generally collect personal information directly from you however, in certain circumstances we may also collect it from a client or a third party.  If we collect personal information about you from a client or a third party we will take reasonable steps, if appropriate, to notify you.

The personal information we collect about you will usually include, but is not limited to, your name, address and contact details.  To provide services to you, or to a client, we may also need to collect further information, including, but not limited to:

  • additional general information about you, such as your date of birth, driver’s licence number, employment history, educational qualifications; and / or
  • sensitive information about you, such as your racial or ethnic origin, religious beliefs, sexual preference, criminal history, medical history, telecommunication records or financial records.

We will only collect sensitive information about you with your consent or when permissible under Australian law and will only use it for a legitimate purpose where and when it is reasonably necessary.

If you do not provide us with your personal information, it may not be possible for us to provide you or our client with the solution that has been requested.

When you visit our website, we collect general anonymous information periodically for statistical and website development purposes.

Use and disclosure

We collect and use your personal information for the purpose and related purposes for which it was collected, including to:

  • provide you with information in relation to an event hosted or sponsored by us;
  • provide you or our client with an advisory or investigative solution;
  • consider your interest for employment with us;
  • manage our relationship with you; or
  • comply with our obligations.

We may also use your personal information to send you promotional material in relation to our advisory and investigative solutions from time to time.  If we do so, we will provide you with the option to opt out of receiving this material.

On occasion, we may disclose your personal information to individuals, service providers and / or regulatory authorities.  When we do so, disclosure will be as permitted under the Australian Privacy Principles and / or with your consent, if required.

If the nature of the solution you request requires it, we may also disclose your personal information to a person located in another country.  Before we disclose personal information to an overseas recipient, we will take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in respect of that personal information.

We do not sell or trade personal information about you to or with any third parties.

Data security

We value the security and confidentiality of the personal information we collect about you.  We take all reasonable steps to protect all information we hold about you from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

We protect the personal information we hold about you with physical, electronic and managerial procedures including:

  • security measures for our systems access;
  • confidentiality agreements for our employees and contractors;
  • acceptable use agreement for our employees and contractors with respect to smart phones, tablets and computers; and
  • periodic evaluation of information protection practices.

When we no longer need to retain your personal information for the purposes outlined above, we will destroy or de-identify the information.

Access and correction

You may request access to, and request us to update or correct, the personal information we hold about you.

If you would like to do so, please click here or write to us at GPO Box 1954 Sydney NSW 2001 Australia.

We may refuse to provide access if Australian law allows us to do so.

Complaints

If you wish to make a complaint about how we handle your personal information, please contact us using the contact details above.  We will endeavour to respond to your complaint promptly.  If you are not satisfied with our response or we do not respond within thirty (30) calendar days, you may make a complaint to the Office of the Australian Information Commissioner.

Law and jurisdiction

This policy shall be interpreted and governed in accordance with the laws of NSW within the jurisdiction of Sydney, and any disputes in relation to it are subject to the non-exclusive jurisdiction of the courts of NSW.

Severability

The invalidity or unenforceability of any provision of this policy shall not affect the validity or enforceability of any other provision of this policy, which shall remain in full force and effect.

Updates

We reserve the right to revise and / or amend this policy from time to time.  Any revised or amended version of this policy will be deemed to be applicable from the date it was published on this website. This policy was last updated and published on 18 November 2016.