PRIVACY POLICY

PRIVACY POLICY

QNA Investigations complies with the Privacy Act 1988 (Cth), including the Australian Privacy Principles.  This policy explains how we collect, use, disclose, and protect personal information.

COLLECTION OF PERSONAL INFORMATION

We may collect personal information directly from you, or in some cases from clients or third parties.  Examples include when you:

  • Contact us via our website.

  • Subscribe to our newsletter.

  • Apply for employment with us.

  • Provide products or services to us.

  • Attend an event hosted or sponsored by us.

  • Request an advisory or investigative service from us.

The personal information we collect may include your name, address, and contact details.  To provide advisory or investigative services, we may also collect:

  • General details (e.g., date of birth, driver’s licence number, employment history, educational qualifications).

  • Sensitive information (e.g., racial or ethnic origin, religious beliefs, criminal history, financial records).

We will only collect sensitive information with your consent or where permitted by law, and only if reasonably necessary for our work.

USE AND DISCLOSURE OF OF PERSONAL INFORMATION

We use personal information to:

  • Deliver advisory and investigative services.

  • Manage client and supplier relationships.

  • Consider employment applications.

  • Comply with our legal obligations.

We may also, occasionally, send you updates about our services.  You may opt out at any time.

Disclosure of your information may be made to:

  • Service providers and regulatory authorities (as required).

  • Overseas recipients, but only where necessary and with reasonable steps taken to ensure compliance with the Australian Privacy Principles.

We do not sell or trade personal information.

DATA SECURITY

We take all reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.  Safeguards include:

  • Secure systems and restricted access.

  • Acceptable use agreements for digital devices.

  • Regular evaluation of information protection practices.

  • Confidentiality agreements with employees and contractors.

When no longer required, personal information will be securely destroyed or de-identified.

ACCESS AND CORRECTION 

You may request access to, or correction of, the personal information we hold about you. 

Please contact us here or write to: GPO Box 1954, Sydney NSW 2001, Australia

We may refuse access where permitted by law.

COMPLAINTS

If you have a privacy complaint, please contact us.  We will respond promptly.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

LAW AND JURISDICTION

If any provision of this policy is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

This policy is governed by the laws of New South Wales, Australia.  Any disputes are subject to the non-exclusive jurisdiction of the courts located in Sydney, NSW.

UPDATES

This policy may be updated from time to time.  Updates will take effect once published on this website.  Last updated: 4 September 2025.