PI-101: What exactly does a professional investigator do?
A lot more than you think!
Being an investigator is an exciting career - every week brings confidential, complex, and fascinating matters from clients across industries.
Unfortunately, thanks to movies and TV, many people think investigators spend their time in trench coats, hiding behind bushes with a long-lens camera. Others picture Tom Selleck in Magnum P.I. The reality? Very different.
That’s why many of us prefer the term professional investigator. It better reflects who we are: experienced, discreet, and operating strictly within the law.
So, what do we actually do?
Professional investigators assist individuals, businesses, law firms, insurers, financial institutions, and government agencies in countless ways, including:
Asset location investigations - hidden assets and investments
Background checks - for business or personal relationships
Business & corporate crime investigations - fraud, corruption, insider trading, sabotage
Cybercrime - misuse of information, IP theft, unauthorised access
Identity theft - fraudulent applications, bank withdrawals, false identities
Independent audits - verifying or reviewing reports
Insurance investigations - across motor, property, liability, travel, workers comp, and more
Legal support - interviews, statements, evidence review
Skip tracing - missing persons, debtors, will beneficiaries
Surveillance - photographic and video evidence for disputes
Employment investigations - pre-hire screening and post-employment breaches
Workplace investigations - bullying, harassment, misuse of property, policy breaches
Why it matters
When disputes arise, perceptions often clash and the facts can be unclear. A professional investigator provides the independence, objectivity, and evidence needed to resolve uncertainty.
If you’d like to know more about how we can assist, contact us via email mail@qnainvestigations.com.au or by phone +61 2 9212 5000.