PI-101: What exactly does a professional investigator do? A lot more than you think!

Being an investigator is indeed an exciting career as we regularly deal with confidential, complex and interesting matters from an array of clients and industries.

Unfortunately, people often treat us with suspicion as a result of the way we are portrayed in the media and the movies.  Contrary to popular belief, not all of us spend our days and nights hiding behind bushes, in a trench coat, while holding a long lens camera in a bid to prove infidelity.  Similarly, not all of us act or look like Tom Selleck from Magnum P.I.

The title 'private investigator' does little to help with the public perception of who we are and what we do.  The majority of us are very experienced, stay within the confines of the law and prefer the title 'professional investigator’.  The latter title is not only more accurate, but better reflects the services we provide.

Whether you are an individual, small business, corporation, law firm, insurer, financial institution or government agency, there are many ways in which we can assist.  A summary of the services a professional investigator can provide includes, but is not limited to:

  • asset location investigations (hidden assets and / or investments);
  • background check investigations (people you may have a business or personal relationship with);
  • business investigations (competition, defamation, due diligence, integrity and intelligence);
  • corporate crime investigations (bribery, corruption, embezzlement, falsification of financial information, fraud, insider trading, money laundering, sabotage and / or theft);
  • cybercrime investigations(intellectual property, misuse of information, pornography, sabotage and / or unauthorised access);
  • identity theft investigations (fraudulent financial or telecommunication applications, obtaining goods or privileges using a false name and / or unauthorised bank withdrawals);
  • independent audit investigations (evidence and / or reports obtained or prepared by other service providers);
  • insurance investigations (for the claimant, insured and / or the insurer in relation to business, construction, compulsory third party, disability income, farm, crop and livestock, general property, home and contents, home warranty and lenders mortgage, income protection, marine, medical indemnity, motor vehicle, motorcycle, product liability, product recall, professional indemnity, public liability, strata, travel, and workers compensation claims);
  • legal support investigations (conducting interviews, taking statements, reviewing and / or obtaining evidence);
  • skip trace investigations (locating missing persons, debtors and / orbeneficiaries of a will);
  • surveillance investigations (photographic and / or video evidence can provide peace of mind and / or the proverbial ‘smoking gun’ for negotiations, mediation and / or legal proceedings);
  • pre employment screening investigations (credentials, criminal history, experience, references and / or social media);
  • post employment investigations (breach of contract, confidentiality and / or restraint of trade); and
  • workplace investigations (assault, bullying, defamation, harassment, misuse of property and breaches of other specific policies and / or procedures).

We all see the world from our own perspective so it’s only natural that when faced with a contentious situation, perceptions won’t align and the facts can be difficult to determine.  When there is a question, an incomplete collection of facts or simply the need for verification, we can be an invaluable resource.

If you would like to learn more about our services or how we may be able to assist you, please visit our website www.qnainvestigations.com.au, contact us via email mail@qnainvestigations.com.au or by telephone + 61 2 9212 5000.